I Bought A License Recently, Why Do I Have To Buy Again?
We’ve been making small updates of new features and fixes almost monthly since Worldographer was released back in 2017. But eventually software needs a big update to fix things properly and to add other new features. That’s what the 2025 update is all about. Because this is a much bigger update, we have to ask folks to support that work. It is similar to what is done for MS Office 2013, 2017, etc., or Civilization 1, 2, 3, etc.
We’re doing our absolute best to NOT go to a required subscription model (I hate them too), while continuing to evolve the platform with new features and improvements.
When we launched this crowdfunding campaign, everyone who bought a Worldographer license this year (on or after Januray 1, 2024) was sent an email with details on a discount or free code. Free codes for purchases of the world/kingdom, city/village, & dungeon/battlemat bundle; discounts for people who purchased one license. If you didn’t get a code, just send us an email to support at inkwellideas dot com. We likely just sent it to an old address or maybe it went to spam.
Last updated: September 13, 2024 11:46
How do I report a bug in the demo?
Join our discord! Details here: https://worldographer.com/forum/ Once you join, look for the v2025-testing-feedback channel. Or send it to support at inkwellideas dot com.
Last updated: September 09, 2024 04:21
Can I publish maps made with Worldographer?
Yes! (Usually.) The full details are in section 7 of our license (see the Help menu in the program), but we just ask for a credit if you’re using Worldographer and/or our other icon sets. Something like “Maps on pages x, y, & z made with Worldographer” (or Inkwell Ideas’s icon sets. If you use other icons, you’ll need to check the license/copyright of those.
Of course, even using our software and icons someone else may say aspects of your map are similar to theirs. That would be an issue between you and that other party. We and our license agreement have nothing to do with that and don’t absolve you.
Last updated: September 14, 2024 15:04
When will licenses and icon sets be sent?
We’re targeting November 21st, but it may be a day or two later. We’ll post an update to the project when we do. Note: If you don’t fill out your survey by the date we send the licenses, you won’t get your licenses & icons immediately. It is a manual process, so we’ll be sending them out every day or two to the folks who answered the survey after we last sent them.
Last updated: November 06, 2024 09:03
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.